Monday, January 24, 2005

Customer- i agree with Mahatma Gandhi

“A customer is the most important visitor on our premises. He is not dependent on us; we are dependent on him.
He is not an interruption in our work; he is the purpose of it.
He is not an outsider in our business; he is part of it.
We are not doing him a favor by serving him; he is doing us a favor by giving us an opportunity to do so.”
-Mahatma Gandhi

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